07.04.2020

Microsoft Word Document Opens Small Mac Mojave

  1. MacOS Mojave Tutorials: Recover unsaved word document on Mac. The upcoming macOS 10.14 Mojave is bound to delight Mac users when it comes out in autumn 2018. The new operating system aims to bring a ton of new features with more iOS apps and enhanced security being included in its release version.
  2. AutoSave is a different feature which automatically saves your file as you work - just like if you save the file manually - so that you don't have to worry about saving on the go. On the Mac, AutoSave is available in Excel, Word, and PowerPoint for Office 365 for Mac subscribers. When AutoSave is turned on AutoRecover files are rarely needed.
  3. If you're trying to open a Word doc, and it keeps saying you don't have permission (even when you own the document), asking you to grant access to the document, and then still not giving you access; then just quit out of Word completely, and then launch it up again. The document should open fine after that.
  4. Jan 25, 2019  Download Microsoft Word for macOS 10.13 or later and enjoy it on your Mac. ‎A qualifying Office 365 subscription is required for Word, Excel, PowerPoint and Outlook. The trusted Word app lets you create, edit, view, and share your files with others quickly and easily.
  5. MacOS Mojave Tutorials: Recover unsaved word document on Mac. The upcoming macOS 10.14 Mojave is bound to delight Mac users when it comes out in autumn 2018. The new operating system aims to bring a ton of new features with more iOS apps and enhanced security being included in its release version.

Open the Microsoft folder. Look for a file that is named com.microsoft.Word.prefs.plist. Move the file to the desktop. Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. Nov 14, 2018  My Mac has Mojave and says it is no longer compatible with My Office program. Just started - about a - Answered by a verified Microsoft Office Technician. Every time I open a word document or type a new document and try to print the software quits running. I cannot print a microsoft word document ever sine I.

Microsoft Word Document Opens Small Mac Mojave 2016

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Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you save a Word for Mac document, the application crashes or quits unexpectedly.

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Resolution

Step 1: Download and install all Office updates

To obtain updates with Office for Mac applications, follow these steps:

Microsoft AutoUpdate for Mac, which comes with Office, can keep your Microsoft software up to date. When AutoUpdate is set to check for updates automatically on a daily, weekly, or monthly basis, there's no need to search for critical updates and information; AutoUpdate delivers them directly to your computer. To do this:

  1. Start any Office for Mac application on your computer.
  2. Click Help menu, click Check for Updates.

For additional information about Office for Mac updates, seeWhere and how to obtain Office for Mac software updates.

If the issue continues to occur, proceed to the next step.

Step 2: Check the hard disc name

Make sure that your hard disc has a name. The name cannot be all numbers but can contain numbers. The name must start with a letter. It must not contain any special characters, such as periods, commas, semi-colons, quotation marks, and so on.

Microsoft Word Document Opens Small Mac Mojave

Step 3: Save to a different location

If you are saving a file in your Documents folder, instead try saving the file to the desktop or to a different location.

Remember that there is a 255-character limit to the file name, and the path of the saved file is included in the name. For example, a file that is saved to the desktop has the path 'HDusersyour user nameDesktop.' These characters are counted toward the 255-character limit.

If you want to save to a network share or to an external device (such as a flash drive), first save the file to your local hard disc. If you can save the file to the hard disc (your Documents folder), there is nothing wrong with the Excel installation or with the file. If you cannot save to your local hard disc, go to step 3.

If you cannot save the file to an external device, contact Apple or the manufacturer of the external device. If you cannot save to a network share, contact the network administrator (your IT department) or the owner of the share. If you do not have an IT department and you want to save to a network, contact Microsoft Professional Support.

Step 4: Empty the AutoRecovery folder

Important

The location of certain files are different if you have Service Pack 2 (SP2) installed. To check if it is installed, open Word, and then click About Word from the Word menu. If the version number is 14.2.0 or above, you have Service Pack 2 and you should follow the Service Pack 2 steps when provided in this article.

If there are too many items in the AutoRecovery folder (userDocumentsMicrosoft User DataOffice 2008 AutoRecovery or Office 2010 AutoRecovery), this can cause memory problems and save problems because these files are loaded into memory when Word is started.

Move AutoRecovery files to the desktop or to another folder to see whether they are causing the problem. To do this, follow these steps:

To empty the AutoRecovery folder, follow these steps if have version 14.2.0 (also known as Service Pack 2) installed:

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Home.

  4. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  5. Open Application Support, and then open Microsoft.

  6. Open Office 2011 AutoRecovery.

  7. On the Edit menu, click Select All.

  8. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  9. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

To empty the AutoRecovery folder, follow these steps if you do not have Service Pack 2 installed:

  1. Quit all applications.

  2. On the File menu, click New Folder.

    A new folder is created on the desktop. The folder will be called 'New Folder.'

  3. On the Go menu, click Documents.

  4. Open Microsoft User Data, and then open Office 2011 AutoRecovery.

  5. On the Edit menu, click Select All.

  6. Drag all files into 'New Folder' on the desktop.

    The AutoRecovery folder should be empty.

  7. Open Excel for Mac 2011 and try to save a file.

    If you can save a file, review the contents of 'New Folder' to decide which files that you want to keep.

    If the problem continues to occur, go to the next method.

Step 5: Remove Word preferences

Note

Removing the preferences will remove any customizations that you made. These customizations include changes to toolbars and custom dictionaries and keyboard shortcuts that you created.

  1. Quit all Microsoft Office for Mac applications.

  2. On the Go menu, click Home.

  3. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Open Preferences.

  5. Look for a file that is named com.microsoft.Word.plist.

  6. If you locate the file, move it to the desktop. If you cannot locate the file, the application is using the default preferences.

  7. If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and then restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.

  8. Quit all Office for Mac applications.

  9. On the Go menu, click Home.

  10. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  11. Open Preferences, and then open Microsoft.

  12. Locate the file that is named com.microsoft.Word.prefs.plist.

  13. Move the file to the desktop.

  14. Start Word, and then check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.

  15. On the Go menu, click Home.

  16. Open Library.

    Note

    The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  17. Open Application Support, and then open Microsoft.

  18. Open Office, and then open User Templates.

  19. Locate the file that is named Normal, and then move the file to the desktop.

  20. Start Word, and then check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, go to the next step.

Step 6: Create a new user account

Sometimes, user-specific information can become corrupted. This can interfere with installing or using the application. To determine whether this is the case, you can log on as a different user or create a new user account, and then test the application.

If the issue occurs even when you use the alternative account, go to the next step.

Step 7: Test saving the file in safe mode

Try to save when the computer is operating in safe mode. If you can save while in safe mode, the problem probably concerns software that is running in the background.

Microsoft Word Document Opens Small Mac Mojave 2017

For information about how to enter safe mode in Mac OS, seeClean startup to see if background programs are interfering with Office for Mac.

More information

If the steps in this article did not resolve the issue, visit the Mac forums for possible resolutions/workarounds.

Certain actions that you perform on your Mac will cause default apps to open. For example, clicking a document may open Pages. But what if you want Microsoft Word to open instead? You can also set your default web browser and email reader.

Here's how!

How to change the default Mac app for specific file types

  1. Right-click on a file that uses the file type you'd like to change the default for. For example, one with a .jpg extension (a photo).
  2. Click on Get Info in the pop-up.
  3. Click Open With if the section isn't already expanded.

  4. Click the dropdown and choose an app.

    Source: iMore

  5. Click Change All..

  6. Click Continue when the Finder asks you if you're sure.

    Source: iMore

Now any time you open a file with that extension, the Finder will automatically open it with the app you've selected.

How to set your default web browser

  1. Launch System Preferences from the dock, Finder, or by clicking the Apple icon in the Menu bar.
  2. Click General at the top left of the window.
  3. Click the dropdown next to Default web browser.

  4. Click the web browser you'd like to use as the default.

    Source: iMore

How to set your default email reader

Mail is likely the default email app on your Mac, but just in case you have others downloaded, you can set the default reader. Here's how:

  1. Launch Mail from your dock or the Finder.
  2. Click Mail in the menu bar at the top of the screen.
  3. Click Preferences.
  4. Click the dropdown next to Default Mail Reader.

  5. Click the app you'd like to set as the default.

    Source: iMore

Questions?

Let us know in the comments below.

Updated February 2020: Updated for macOS Catalina!

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