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If you're still having issues with activating Office for Mac, please contact Microsoft support. Get support Contact us. Expand your Office skills Explore training. 问题 无法再在安装有任何版本的 Microsoft Office 的电脑上找到 OneNote 2016，其曾作为 Microsoft Office 的一部分安装。 在 Windows“开始”菜单或 Windows 控制面板中的“卸载或更改程序”列表中搜索 OneNote 2016 时，OneNote 2016 似乎已在用户不知情或未经许可的情况下被删除。. Help and support for the Microsoft Outlook app on PC, Mac, and mobile. Find how-to articles, watch video tutorials, and get the most out of your Office 365 subscription. Microsoft warns on support scams. A survey from Microsoft reveals just how widespread the fake tech support call scam is becoming. The crooks cold-call people at home and claim to be calling from Microsoft or a well-known security firm and offering 'free security checks'. Office 365 subscribers can no longer download or install Office 2013 on PC or Office 2011 for Mac from the account portal. To ensure the security of your Office suite and to get all of the latest features, upgrade to the latest version of Office for free as part of your Office 365 subscription.
- Microsoft will soon be a bit more aggressive in moving users off Windows 7. It will start sending out a full-screen pop-up warning on Windows 7 PCs about the end of support of the operating system.
- Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements. If you are an Office 365 subscriber, you'll also receive the newest features and tools. Check for updates and install. Open an Office app such as Word, then on the top menu, click Help Check for Updates.
Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Summary
Existing Office 2016 for Mac customers will be seamlessly upgraded to 64-bit versions of Word, Excel, PowerPoint, Outlook, and OneNote as part of the August product release (version 15.25). This affects customers of all license types: Retail, Office 365 Consumer, Office 365 Commercial, and Volume License installations.
Deployment options for the 64-bit update
AutoUpdate (MAU)
Customers who use Microsoft AutoUpdate (MAU) to keep their Office applications up-to-date will see a 'regular' monthly update notification when their selected channel is upgraded to 64-bit builds. Depending on which version is installed on the local computer, MAU will offer either a delta or full update. The update package size does not change between 32-bit and 64-bit versions. Also, MAU can deliver a delta update when applicable to update a user from 32-bit to 64-bit applications. Therefore, customers won't experience a sharp increase in download activity. For the release to the Production channel, customers will see '(64-bit)' in the update title to make them aware that this is a 64-bit update.
For information about how to use the MAU, see Check for Office for Mac updates automatically.
Manual updates
The August release of Office for Mac is available for manual download. The following file provides a 64-bit package to replace existing 32-bit applications with 64-bit variants during installation:
Download the Microsoft Office 2016 for Mac August update package now.
Virus-scan claim
Microsoft scanned this file for viruses, using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.
Volume License Service Center
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Volume License customers typically get their Office 2016 software from the Volume License Service Center (VLSC). These builds are refreshed infrequently and are typically aligned with new language editions. The VLSC will continue to offer 32-bit installers (15.23) until November 2016. However, all updater packages that are released after August will be based on 64-bit builds. Therefore, a VLSC customer who updates either manually or through AutoUpdate will be transitioned to 64-bit builds.
More Information
64-bit only
The Mac operating system has been 64-bit for several years. Unlike for Windows, there's no choice between running a 32-bit or 64-bit version of the Mac operating system. Similarly, we won't offer a choice between 32-bit and 64-bit versions of Office 2016 for Mac. After each 'channel' is transitioned per the rollout schedule, only 64-bit builds will be available.
Effect on third-party applications and add-ins
The transition to 64-bit Office for Mac was announced on the Office developer blog in April 2016. This website is the primary reference for third-party vendors to understand the change and the effect on their products. IT Pros will want to understand which compiled add-ins are deployed to the users whom they manage so that they can assess the effect of the upgrade. The following Microsoft Office website summarizes the issues that affect the more common add-ins that are used together with Office 2016 for Mac:
Tools for inspecting product architecture
To verify the architecture of an Office application (that is, to understand whether you have a 32-bit or 64-bit build), start the application, open the Activity Monitor, and then enable the Kind column.
You can also use the file command in a terminal session to inspect the binary. For this use, type file -N <path of binary>.This method can be used with for any binary file, including third-party add-ins.
The file command returns one of three values.
| Return value | Meaning |
|---|---|
| Mach-O 64-bit executable x86_64 | 64-bit binary |
| Mach-O executable i386 | 32-bit binary |
| Mach-O 64-bit executable x86_64 | FAT binary (compatible with both 32-bit and 64-bit processes) |
| Mach-O executable i386 | FAT binary (compatible with both 32-bit and 64-bit processes) |
Options for reverting to 32-bit installations
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There may be situations in which the customer has to change code that's not 64-bit ready. If customers can't immediately move forward to 64-bit builds, we will make available a one-time 32-bit update for the 15.25 release in addition to the default 64-bit updates. The 32-bit updates will be available only for manual download from the Office CDN.
The latest 32-bit release of Office 2016 for Mac (15.25.160818) can be downloaded from https://go.microsoft.com/fwlink/?LinkId=823192.
Customers who manually install the 32-bit release won't be offered the 64-bit version of 15.25 through MAU. However, MAU will offer the 64-bit version of 15.26 in September 2016. Therefore, customers have a limited time to remain on 32-bit builds.
If a customer has already upgraded to the 64-bit update of Office for Mac 15.25 and wants to revert to the 32-bit version, follow these steps:
- Exit all open Office 2016 applications.
- Start Safari, and then browse to https://go.microsoft.com/fwlink/?LinkId=823192 to start the download of the 32-bit installer.
- Double-click the downloaded package, and then follow the instructions.
The 64-bit installation has a build date of 160817. The 32-bit version has a build date of 160818.
You might see this error when you try to activate Office for Mac:
Microsoft For Mac Warns About No Support Phone Number
The system requires that you sign on to a valid account. The error code is: 0xD000000C
Troubleshoot error code 0xD000000C on Office for Mac
Make sure the internet is working on the Mac you're trying to install on. You can do this by opening your internet browser and going to www.microsoft.com. If the page loads, your internet connection is working.
Quit out of all Office apps.
Download and run the License removal tool to remove all the Office keychain entries.
Start any Office app again and follow the activation prompts.
Are you using a network account?
If you've signed in to your Mac using a Network account such as Open directory accounts, this error may occur because Office for Mac can't write your credentials into the keychain as it is 'read-only.'
If you are signed in with a network account, sign out and sign back in with your local user account. Try activation again.
If you don't have a local user account, you must create one:
From the Apple menu, select System Preferences > Users & Groups.
Select Click the lock to make changes, and type your password. Select Unlock.
Select +, and then fill in the new account information, and then select Create User.
Log into your local user account and activate again.
Microsoft For Mac Warns About No Support Phone Number
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If you're still having issues with activating Office for Mac, please contact Microsoft support.
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